Call 01477 533 555 or email info@playgroundmarkingsdirect.co.uk
Active Playground Equipment
Markings
Playground Furniture
Creative Play
Sports
Fencing and MUGAs
Safety and Surfacing
Shelters and Stages
Product Guarantees & Maintenance
Guarantees
All guarantees that we provide cover any manufacturing or material defects, they do not cover any normal wear and tear or vandalism. We also offer warranty packages that can work alongside our product guarantees or once the guarantee period has ended.
Please contact Rebecca Johnston on 01477 533555 for more information on warranty packages.
Please find below a list of all our product guarantees which begin at the point of installation or delivery (details can be found in our terms & conditions).
| 1 Year Guarantee (against manufacturing defects) | 3 Year Guarantee (against manufacturing defects) | 5 Year Guarantee (against manufacturing defects) | 10 Year Guarantee (see below) |
|---|---|---|---|
| Wet pour Rubber mulch (bonded) |
Thermoplastic Markings | Springers | Swedish Redwood Timber (against rot and infestation) |
| Play Carpet Grassmats |
Outdoor Table Tennis (on all moving parts) | Rubber mulch (loose only) | Shade Sail (Material only) (against mildew, rot and infestation & manufacturing defects) |
| Mushroom, Pencil, Universal & Drinks Can Bin | Outdoor Table Tennis (against deformation, delamination and obliteration of the white lines) | ||
| Premier Bench Seating | HDPE Panels | ||
| Jigsaw Seating | |||
| Indoor Markings | |||
| Benches: Karrie, Gleneagles, Woburn, Sussex, Picnic | |||
| Table top game boards/magnetic games |
Maintenance
We like to offer our customers tips and guidance on looking after their play equipment so it look as good as the day they were installed!
Thermoplastic Markings
Our thermoplastic markings are very low maintenance. If the markings become dirty please use warm soapy water and a yard brush to keep them looking vibrant.
Because of the nature of the product, during very hot dry days in the summer the thermoplastic does tend to soften slightly but they are still safe to be used during this period.
We recommend that vehicles are not parked over the thermoplastic markings as tyre marks can be left on the surface. For the first few weeks after installation the markings can be slippery when wet, we advise that a sprinkle of grit (as used in icy weather) will roughen up the surface.
Wet Pour
Keep the surface clean by removing any fallen leaves, branches or debris as this can affect the drainage of the wet pour by causing blockages on the surface and also may cause surface weeds to grow.
Do not use any metal shovels or rakes to remove any surface debris as this may damage the surface of the wet pour, we only recommend that brushes are the best option for this task and for this to be done on a weekly basis.
If you have any stains to the surface, most of these stains can easily be removed by using a simple and effective mix of warm water with washing-up liquid.
Timber (any timber products)
All our timber is high quality treated play grade timber. Please be aware that this is a natural product and therefore can have natural movements and splits as the timber settles and ages.
Although our timber is treated and comes with a 10year guarantee against rot and infestation, if you wish, you can apply a clear wood preservative once or twice a year to prolong the life of the timber, it can be applied by spray or brush application.
HDPE
HDPE is maintenance free, if you do want to wipe them clean we only recommend a mix of warm water with washing-up liquid.
Climbing Holds
We recommend that all climbing holds are regularly checked, especially before use as they do sometimes need tightening up.
If you have any further questions on maintenance please contact our sales team on 01477 533 555 and they will be happy to assist you.